AI Matters
Why it matters
AI assistants Instinct and Meta's Muse gain phone calling capabilities
TechCrunch Rival AI agents, Instinct and Meta’s Muse, both add the ability to make calls
AI assistants Instinct and Meta's Muse both added features allowing their agents to make phone calls on behalf of users.
Why it matters
Users can now delegate real-world tasks like restaurant reservations and subscription cancellations directly to voice-enabled AI agents.
Latest brief · Oct 19, 2026