AI Matters
Why it matters
Workplace reviews show declining employee satisfaction with AI tools
The Decoder AI sentiment is turning sour as employee reviews reveal growing frustration across the workforce
An analysis of Glassdoor reviews found that positive employee sentiment toward AI has dropped from 81 percent to 43 percent since 2019.
Why it matters
Growing worker frustration over forced AI adoption and surveillance could lead to lower productivity and higher employee turnover.
Latest brief · Aug 31, 2026